1. Introduction

Mooments ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website www.mooments.com ("Site") and related services ("Service").

By using our Site, you consent to the collection and use of information as described in this Privacy Policy.

2. Information We Collect

We may collect the following personally identifiable information:
  1. Name
  2. Email address
  3. Phone number
  4. Date of birth, age, gender
  5. Payment details (if applicable)
  6. Social media account information
  7. IP address and device information
  1. Directly from you: When you fill out forms, register an account, or interact with our customer support.
  2. Automatically: Through cookies, tracking technologies, and web analytics.
  3. From third parties: Such as marketing partners, service providers, and public databases.
We may collect non-identifiable data such as browser type, device information, and browsing behaviour through cookies and similar tracking technologies.

3. How We Use Your Information

We use collected data for:

  • Providing & Improving Services — Processing transactions, account management, and enhancing user experience.
  • Marketing & Communications — Sending promotional messages (with your consent).
  • Fraud Prevention & Security — Ensuring data security and preventing unauthorized access.
  • Legal Compliance — Meeting regulatory requirements and responding to legal requests.

We may share your information with trusted third parties, including:

  • Service providers for website operations and analytics.
  • Marketing partners for relevant promotions.
  • Affiliates or legal authorities when required.

4. Cookies & Tracking Technologies

We use cookies to enhance your experience by storing preferences and tracking interactions. You can manage cookie settings in your browser, but disabling cookies may limit some website functionalities.

Third-party advertisers on our Site may also use cookies. We do not control their data collection practices. Know more about our Cookie Policy.

5. Your Rights & Choices

You have the right to:

  • Access & Update — Modify your personal details via your account.
  • Opt-Out — Unsubscribe from marketing emails by clicking the "unsubscribe" link.
  • Request Data Deletion — Contact us at support@mooments.com to request removal of your data (subject to legal retention requirements).

6. Children's Privacy

Our Site is not intended for individuals under 18. We do not knowingly collect data from children. If we discover such data, we will take immediate steps to delete it.

7. Data Security

We implement technical and organizational measures to protect your data, but no system is 100% secure. We cannot guarantee absolute security against unauthorized access.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Revised" date. Continued use of our Site constitutes acceptance of these updates.

For questions, contact support@mooments.com.